Privacy policy

Last updated February 27, 2024

This privacy notice for Volpe 17th Avenue Limited Partnership (Banda Volpi) (‘we’, ‘us’, or ’our’), describes how and why we might collect, store, use, and/or share (‘process’) your information when you use our services (‘Services’), such as when you:

If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at ciao@bandavolpi.com.


What personal information do we process? 

We collect the personal information that you provide to us. When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. 

The personal information we collect may include the following: names, phone numbers, email addresses, mailing addresses, contact preferences, billing addresses, debit/credit card numbers, Payment Data (We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe, Inc. You may find their privacy notice link here: https://stripe.com/en-ca/privacy.)

How do we process your information? 

We process your information to provide, improve, and manage our services, communicate with you, ensure security, and comply with the law. We may also process your information for other purposes with your consent. This includes delivering services, addressing inquiries, sending administrative information, managing orders, sending marketing communications (which you can opt out of), and administering contests.

In what situations and with which types of parties do we share personal information? 

We share information with specific categories of third parties, including payment processors and sales & marketing tools. These third parties may include vendors, service providers, contractors, or agents who assist us in our operations. We have contracts in place to ensure they handle your personal information securely, only using it as instructed, and not sharing it with other organizations. They also commit to protecting and retaining the data according to our instructions.

How do we keep your information safe? 

We've put in place strong security measures to protect your personal information, but no system is guaranteed to be 100% secure. While we strive to keep your data safe, we can't guarantee absolute security against hackers or unauthorized access. Your use of our services carries some risk, so it is important to take precautions when accessing them.


How long do we keep your information?

We will retain your information for as long as necessary for the purposes outlined in our privacy notice, unless otherwise required by law. Once we no longer need your information for legitimate business needs, we will either delete or anonymize it. If this is not immediately possible, we will securely store it deletion is possible. 

What legal bases do we rely on to process your information?

We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any time.

What are your privacy rights? 

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

The easiest way to exercise your rights is by emailing ciao@bandavolpi.com. We will consider and act upon any request in accordance with applicable data protection laws. 


Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us at ciao@bandavolpi.com 

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.


Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us at ciao@bandavolpi.com. You will then be removed from the marketing lists. However, we may still communicate with you - for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. 

If you have questions or comments about your privacy rights, you may email us at ciao@bandavolpi.com.


How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please email ciao@bandavolpi.com

We will update this notice as necessary to stay compliant with relevant laws.

The updated version will be indicated by an updated ‘Revised’ date and the updated version will be effective as soon as it is accessible.